In some situations, we may suggest you think about using The Essex Restorative and Mediation Service (www.restorativeessex.co.uk). This service is free and enables those harmed by anti-social behaviour, conflict or even a criminal offence, to have facilitated communication with the person responsible in a safe way.  It gives victims, communities and families a chance to tell the person responsible how they feel about what has happened, ask for outcomes that will help them move forward and get answers to their questions. It can be effective in showing the responsible person the real impact their actions have on other people. Both sides must agree for contact to take place. It is a voluntary process to find a positive way forward. You may refer yourself to this organisation, or we can do it for you.